


E-mail us
Click here to send your comments and questions to pfcustserv@paulfredrick.com .
Call Customer Service
We can help! From questions about our website to what tie would look best with a shirt you have selected, please call us at 1-800-247-1417 for prompt assistance. If calling outside the United States, please call: 610-944-0909. Please note that web assistance is available during business hours: Monday - Friday 8:00am - 11:00pm EST, Saturday 9:30am - 6:00pm EST and Sunday 10:00am - 6:00pm EST. (Orders may be placed 24 hours a day, 7 days a week). Click here for our online help section.
Call in Your Order
If you would like to phone in your order, please call us toll free at 1-800-247-1417 or fax your order to 1-800-713-3512. If calling outside the United States, please call: 610-944-0909.
Mail us
Paul Fredrick MenStyle 223 West Poplar Street Fleetwood, PA 19522-9989 USA
Marketing Questions
Have a marketing or business development question?
Contact us by email at marketing@paulfredrick.com.
Up to $25.00 $5.95 $25.01 - $50.00 $7.95 $50.01 - $75.00 $9.95 $75.01 - $100.00 $10.95 $100.01 - $150.00 $11.95 $150.01 - $200.00 $12.95 $200.01 - $250.00 $14.95 $250.01 - $300.00 $15.95 Over $300.00 $16.95
Expedited Delivery Service 2 Day Delivery: Additional $5.00
Overnight: Additional $10.00
To Estimate Arrival of Merchandise: Standard delivery, which is regular ground shipping, takes 3-5 business days on the East Coast, 5-7 business days for the Mid-West, and 7-10 business days for West Coast customers. For those customers who desire their Paul Fredrick merchandise sooner, we offer two different types of rush delivery. Next day air service is offered for an additional charge of $10 and permits delivery two business days from the placement of the order. For example, if the order is placed on Monday, it will arrive on Wednesday. Second day air service is offered for an additional charge of $5 and allows your items to be delivered in three business days. For example, if the order is placed on Monday, it will arrive on Thursday. For all deliveries, please allow 24 hours for processing.Please note that your web order will not contain the correct international shipping charges. The correct international shipping charges will be calculated and added to your order when the web order is processed. The correct shipping charges for customers in Japan are below. All other international charges are described after the Japan charges.
How to calculate shipping charges for for customers in Japan:
Up to $50 $10.00 $50 - $99.99 $15.00 $100 - $149.99 $20.00 $150 - $199.99 $25.00 $200 - $249.99 $30.00 $250 - $299.99 $35.00 Over $300 $40.00
Please note that your web order will not contain the correct international shipping charges. The correct international shipping charge will be calculated and added to your order when the web order is processed. Please estimate the shipping charges by following steps 1,2 and 3 below.
How to estimate international shipping charges for countries other than Japan:
1. Determine the weight of the merchandise ordered: Item Weight Shirt 1 pound Necktie 1 pound Cufflinks 1 pound Sweater 2 pounds Belt 1 pound
PLEASE NOTE: Standard shipping is through Airmail Parcel Post with delivery time of 12 to 20 days from shipping date. Express shipping uses Express Mail International Service with delivery time of 4 to 8 days from shipping date. Customs Inspections may delay the arrival of orders. We are not able to track international orders.
Duties and taxes are not included in our prices. These charges are the customer's responsibility and should be paid by the customer upon delivery. All pricing is in U.S. funds.2. Select the appropriate zone for your shipment:
Zone A:
Bahamas, Belize, Canada, Finland, Germany, Greece, Guatemala, Honduras, Iceland, Ireland, Italy, Panama, Venezuela
Zone B:
Croatia, Ethiopia, Jordan, Latvia, Netherlands Antilles, Netherlands, Oman, South Korea, Spain, Thailand, Turkey
Zone C:
Bermuda, Cyprus, Czechoslovakia, Denmark, Hungary, Luxembourg, Peru, Poland, Switzerland, Tanzania, United Arab Emirates
Zone D:
Argentina, Australia, Austria, Belgium, Brazil, China, Egypt, France, Ghana, Hong Kong, India, Kuwait, New Zealand, Norway, Philippines, Portugal, Russia, Singapore, South Africa, Sweden, Taiwan, Ukraine, United Kingdom
Zone E:
Bahrain, Bolivia, Cayman Islands, Chile, Colombia, Dominican Republic, Ecuador, Guyana, Israel, Jamaica, Mexico, Pakistan, Saudi Arabia, Uganda, Uruguay
Zone F: Afghanistan, Albania, Cuba, Dominica, Haiti, Indonesia, Iran, Kiribati, Lebanon, Libya, Mongolia, Nepal, North Korea, Pitcairn Island, Tristan da Cunha, Turks Caicos Islands, Tuvalu, Bosnia, Nigeria3. Estimate shipping charges using this chart.
Standard International Shipping:Weight Zone A Zone B Zone C Zone D Zone E Zone F 1 lbs. $13.00 $15.00 $17.00 $19.00 Express Shipping Only Shipping Not Available 2 lbs. $16.00 $18.00 $20.00 $22.00 Express Shipping Only Shipping Not Available 3 lbs. $19.00 $21.00 $24.00 $27.00 Express Shipping Only Shipping Not Available 4 lbs. $22.00 $25.00 $28.00 $33.00 Express Shipping Only Shipping Not Available 5 lbs. $25.00 $29.00 $30.00 $37.00 Express Shipping Only Shipping Not Available 6 lbs. $28.00 $32.00 $34.00 $41.00 Express Shipping Only Shipping Not Available 7 lbs $30.00 $36.00 $37.00 $45.00 Express Shipping Only Shipping Not Available 8 lbs. $34.00 $40.00 $41.00 $50.00 Express Shipping Only Shipping Not Available 9 lbs. $37.00 $44.00 $44.00 $55.00 Express Shipping Only Shipping Not Available 10 lbs. $40.00 $48.00 $48.00 $60.00 Express Shipping Only Shipping Not Available Express Shipping: Weight Zones A, B, C, D, E 1 lb. $26.00 2 lbs. $29.00 3 lbs. $35.00 4 lbs. $41.00 5 lbs. $46.00 6 lbs. $50.00 7 lbs. $55.00 8 lbs. $60.00 9 lbs. $65.00 10 lbs. $70.00
Returns Exchanges
We want you to be delighted. If you are not satisfied, we will gladly exchange or refund your purchase for the useful life of that item. Simply send the item back using the return label included on your packing slip. A return shipping fee will be deducted from your refund amount. Original shipping costs, monogramming and alteration charges will not be refunded.
If you have any questions regarding a return, Click here to e-mail us or call customer service at 1-800-247-8162 Mon - Fri between the hours of 8:30am - 6:30pm EST.
All returns/refunds will be processed to the person that purchased the product. Returns/refunds will not be processed to a third party.
Paul Fredrick Guarantee
If, for any reason, your selection does not meet your expectations, simply return it for a prompt exchange, credit or refund of your purchase price.